You pay per order, not a share of your sales
A small subscription plus a price per processed order. No percentage of sales. A refused parcel counts as an order. During the pilot the app is free.
The exact figures are announced here before the commercial launch. If you want to know early, leave your address.
What a processed order includes
- The reservation from the comment, with order and waitlist
- The WhatsApp cart and the confirmation conversation
- Cash-on-delivery rules and the trust level
- The label from your courier account and the packing label
- The invoice from your invoicing software, through the connector
- Parcel scanning and the full order timeline
What you pay separately
- WhatsApp messages, directly to Meta, per message
- Shipping, on your own contract
- Invoicing software, on your own subscription
Frequently asked questions
Why not a percentage of sales?
Because we do not want to earn more when you sell at a higher price. You pay for the work we do: a processed order, with cart, label and invoice, costs the same whatever its value.
Why does a refused parcel count as an order?
Because we processed it: cart, confirmation, label, statement. That way we have no interest in hiding your refusals; the cash-on-delivery features exist to reduce them.
How much do WhatsApp messages cost?
You pay Meta directly, per message, by category. LiveShopia adds no margin on messages. The WhatsApp Business guide explains the model.
What is included in the pilot?
The whole product, free, with connectors as they ship, in exchange for your feedback and your patience with what is still in progress.
When are prices announced?
Before the commercial launch, on this page, at least a month before they apply to pilot accounts.